Terms of Service

Our Services

We provide professional fence installation, repair, and replacement services in Kiryas Joel, NY and surrounding areas. When you request a quote or hire us for work, you agree to provide accurate information about your property and project needs.

We will work with you to complete your project according to the agreed timeline and specifications. If weather or unforeseen circumstances delay the work, we will notify you as soon as possible.

Estimates and Pricing

All quotes and estimates are provided free of charge. The final price is based on the scope of work, materials chosen, and site conditions. We will inform you of any changes to the estimate before proceeding with additional work.

Payment terms will be discussed and agreed upon before work begins. We typically require a deposit to schedule your project and secure materials.

Your Responsibilities

You are responsible for:

• Obtaining any necessary permits or HOA approvals for fence installation
• Marking underground utilities before we begin work
• Providing clear access to the work area
• Removing obstacles like furniture, plants, or decorations from the fence line
• Keeping pets secured during our work hours

Warranty and Guarantees

We stand behind our work. Our labor warranty covers workmanship defects for one year from project completion. Material warranties vary by manufacturer and will be provided to you.

The warranty does not cover damage from weather events, accidents, or normal wear and tear. If you notice any issues with our work, contact us right away so we can make it right.

Cancellation Policy

If you need to cancel or reschedule your project, please give us at least 48 hours notice. Deposits may be refundable depending on whether materials have been ordered or work has begun.

We reserve the right to cancel or reschedule work due to weather, equipment issues, or safety concerns.

Limitation of Liability

We carry full insurance and take every precaution to protect your property. However, we are not responsible for pre-existing underground utilities that were not properly marked, hidden property damage, or issues that arise from inaccurate property information.

Our total liability is limited to the amount you paid for our services.

Changes to These Terms

We may update these terms from time to time. Any changes will be posted on this page with an updated date. Your continued use of our services means you accept the updated terms.

Contact Us

If you have questions about these Terms of Service, please contact us:

FortiRail Kiryas Joel Fencing
19 Ruzhin Rd, Kiryas Joel, NY 10950
Phone: (845) 261-8674
Email: info@kiryasjoelfencing.com